Frequently Asked Questions

Is mugelife drinkware FDA-approved and BPA-free?

Yes, all of our products are 100% free of harmful chemicals such as BPA, and are also eco-friendly. Our products are strictly tested by third parties and meet FDA food safety standards.

How long do orders take to process and ship?

It usually takes 7 - 10 business days to deliver the order to you. However, due to the region and various factors, the delivery time is not fixed. You can check our shipping policy for more information.

What does the shipping cost?

If your order totals more than $48.99, we'll offer you free shipping. Otherwise you need to pay $ shipping fee

How do I return my product?

To start a return, you can contact us at patcfjiz78@outlook.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.